Urgent / Important Ticket Matrix

Visualize your active trouble tickets in four quadrants based on urgency and importance.

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Legend: Urgent values: urgent, yes, true Important values: important, yes, true Completed / terminated tickets are excluded.

Urgent & Important

1 ticket
Ticket #ab388d – grocery store

fix the shelf on the end cap

urgent important open
open_in_new

Important, Not Urgent

0 tickets
No tickets in this quadrant yet.

Urgent, Not Important

1 ticket
Ticket #87664a – Urafiki

up coming event issue to resolve

urgent not important open
open_in_new

Not Urgent, Not Important

0 tickets
No tickets in this quadrant yet.

Uncategorized Tickets (Missing Urgent / Important)

All active tickets have urgency and/or importance defined.